Most international students, especially those from poorer or crisis-stricken countries, face difficulties at the beginning or during their studies – be they work/study-related or personal in nature.

In addition to regular tutorials, so called 'subject-specific mentors' (German: „Fachmentorien“) offer international students support for study-related as well as cultural challenges. Besides these mentors, additional counseling is available that specifically addresses social, personal and cultural issues internationals students may face.